New Students - FAQ
Q: How do I get access to MyKBS and KHUB?
To login, you will need your Student ID number (e.g.: 123456) and your password. This will be emailed to you during Orientation week.
If you have forgotten your password, you can reset it by clicking on Password Reset at the bottom of your MyKBS login page and following the prompts to change your password.
Please be advised that you can only change your password once every 24 hours. If you are having issues with your password reset, please contact your local Student Experience Team.
Q: How many subjects do I have to choose each trimester?
A: This will vary depending on the course you’re enrolled into, the number of subjects you have taken so far and the current trimester. For more information, please check the Study Loads for International Students, or contact your local Student Experience Team.
Q: Where can I find the Zoom links to my online classes?
A: Your Zoom links will be posted by your lecturer on your Subject Announcements page. To access it, please login on to MyKBS, access the Subject Home Page under the My Subjects drop down menu and click on the Subject Announcement tab.
On the Subject Announcements page you will be able to find your Zoom link, as well as information about your class, Zoom link changes, assessments and other important information.
Q: How can I check my assessment due dates?
A: To check your assessment due dates, please log on to MyKBS and access the Subject Home Page under the My Subjects drop down. On your Subject Home Page, click on the Assessments tab. On this page, you will find the assessment outlines, due dates and submission links.
Q: Where and how can I submit my assessments?
A: To submit your assessments, please login on to MyKBS and access the Subject Home Page under the My Subjects drop down. On your Subject Home Page, click on the Assessments tab.
Your assessment submission link will be an icon under the Submission Mode heading. If you experience any technical issues with your submission, please contact the LMS team at LMS@kbs.edu.au.
Q: How do I contact my lecturers, the Student Experience Team or other support services?
A: Contact details for our staff and support services can be found on MyKBS.
For specific campus contact details and opening hours, please click on the Campuses drop down menu and select your campus.
For lecturers and subject coordinator details, please access the required subject under My Subjects and select Contacts in the Subject Home Page.
For further support services, such as Careers Central, the Academic Success Centre and the Student Counsellors, please refer to the My Services drop down menu.
Q: Where can I check my assessment and subject grades?
A: If you would like to check your assessment grades, you can do so on MyKBS by clicking on your name in the top right hand corner, selecting Assessment Results from the drop-down menu and clicking on the required subject.
If you would like to check your final subject grades, you can do so on KHUB by clicking on the menu icon and selecting the Progress & Results tab. You can also check them on MyKBS by clicking on your name in the top right-hand corner and selecting Final Results from the drop-down menu.
Q: I would like to request an official document, how can I do that?
A: To request an official document, please fill in and sign the Request for Official Documents and email it to your local Student Experience Team. Please be advised that some official documents may have certain processing fees. To enquire about processing times and any associated fees, please contact your local Student Experience Team.