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26 Mar, 2020

5 Ways to secure an income during the pandemic

Guest contributor: Will James, National Careers Manager, Kaplan Business School.

Last updated: 27 March, 2020

There is no doubt that the current coronavirus situation in Australia will continue to have an impact on the economy.

Many of our students working as casual employees can face the risk of losing their jobs or having their hours cut.

To help our students, the Careers Central team at Kaplan Business School have put together a list of casual jobs currently in high demand and freelance websites that can help you maintain an income during these unprecedented times:

1. Various roles across in-demand industries

Although many businesses have been hit hard by this crisis, other industries are experiencing increasing demands and ramping up casual recruitment drives to serve more customers.

Coles and Aldi have made announcements that they are recruiting casual workers across Australia, so they can serve more customers and replenish stocks faster. Dominos is another company that has just announced 2,000 new jobs to help safely deliver food to the community during this pandemic.

In an announcement by the Australian Government, international student employees will be temporarily allowed to work more than their stipulated hours to support the high demand being faced by Australian supermarkets. This means that international students will be able to work additional hours above and beyond the limited 20 hours per week on a student visa. *

There is more goods news too, with the Government also announcing that all nursing students are able to work more hours in healthcare settings and that there is a possibility the scheme may be expanded to other sectors in the coming months. *

It’s also worth checking out the new Jobs Hub website created by the Government, which lists vacancies across several industries that are currently looking to hire in Australia. This include roles in supermarkets, mining, manufacturing, agriculture, health and aged care, transport and logistics.

2. Virtual Assistant

A virtual assistant is a person who provides support services to either businesses, entrepreneurs, or professionals, from a remote location. With the rise of technology and the gig economy, taking side-jobs like assisting businesses with remote work has become the new norm. From social media management and bookkeeping assistance, to email management and lead generation, there is nothing that can’t be done without an internet connection and laptop. There is a huge array of platforms that support this type of work, including:



3. Website Testing

Imagine being paid to surf the internet and test websites for huge brands! Well you can, with virtual website testing now a real job prospect. Through websites like UserTesting, you can earn $10 for each 20-minutes of work (up to $60 per test). To become a website tester, submit your email address and complete your application online. UserTesting is now accepting testers from the Asia Pacific region, including Australia. Each test takes approximately 15-20 minutes to complete – easy!

Women at desk working online

4. Online tutoring and translation

With more students online than ever before, you can tutor students in a range of topics, from academic subjects to providing lessons on a foreign language. You can register and apply to become a tutor in the subject area of your choice through sites like LearnMate. Another option is to leverage your language skills and find work as an online translator. You can search for various roles advertised in this field on Freelancer or Upwork.

colourful desk layout

5. Call centre roles

In response to increased demand on contact centres across Australia due to COVID-19, various providers are recruiting casual temporary roles to bulk out call centre teams. Call centres are fast-paced and challenging environments, but if you have previous customer service experience in retail or hospitality, you already have the right tools to deliver an exceptional customer experience. Telstra and CommBank, are currently recruiting for call centre operators.

Fair Work Australia

It’s important to be aware of your workplace entitlements and obligations if you're affected by the outbreak of coronavirus (COVID-19). If you have an urgent enquiry about your workplace entitlements or obligations, please contact Fair Work Australia on 13 13 94 and select the prompt for the coronavirus hotline. More information can be found here.

Our Careers Central team are here to support you during this period of uncertainty. We’ll be providing our services remotely and now is the perfect opportunity to put the work into increasing your employability. If you have any questions at all, please contact us on

*This advice is current as of 13 March but may be subject to change. For the latest update please visit