MBA503 Operations Management and Decision-Making Models This subject focuses on gaining an understanding of the key business concepts managers need to know about how businesses operate. Specifically, students will learn about operations, supply chains, business process mapping and quality assurance. The subject examines the main factors, within the internal and external environments, which impact on the viability and success of a business. Additionally, students investigate decision-making and the processes that can optimise good decision-making but also the traditional factors that result in poor decision-making. Students will formulate operational strategies by integrating ethical, social and global considerations and investigating how these impact on organisational performance.